Delivery & Returns
Domestic orders are shipped within 5-8 business days of purchase. Once we have verified your order and payment details, we will process your shipping immediately. Domestic shipping is free.
International orders are shipped within 2-3 weeks to most major cities, world-wide via PTT. They are charged at a flat rate of 30USD for standard shipping. Our shipping price is a flat rate regardless of location. Please note that shipping costs are exclusive of any import tax or customs duties which may apply upon delivery.
RETURNS & EXCHANGES
Items purchased on www.rewaken.co and shipped to a U.S. address may be returned to Rewaken - Bebek mah. Bebek Hamamı sok. no:11 Şafak apt. kat:1 Daire:6 Bebek/Besiktas Istanbul-Turkey for return or exchange within 7 days from the date you receive your order. Returns and exchanges are only accepted on unworn, unaltered items with tags attached and returned in original packaging. Merchandise showing signs of wear, resizing, damage, or purchased from a third party retailer will not be accepted and returned to sender.
Please email firstname.lastname@example.org for return requests. Please provide your Name, Address, Order Number and Reason for Return. Returns will only be accepted with a Return Authorization Number clearly labeled on the package. Approved returns will be credited for the purchase price of your item. We do not refund shipping charges, unless we have sent an item in error.
Return shipping and insurance is the responsibility of the customer. For returns on items that were shipped using priority shipping methods, you will be credited the purchase price of the item only. Customer is responsible for any and all shipping charges on any bounced or undeliverable packages.